Legal

Acceptable Use Policy

Last updated 31 October 2026

1. Content you may not create or publish

  • Anything illegal, or that promotes illegal goods, services or activities.
  • Deceptive content: fake or AI-generated reviews and testimonials, invented statistics or results, false or unproven health, financial or other claims, hidden advertising, or misleading before-and-after images.
  • Content that infringes someone else's copyright, trademark, privacy or publicity rights, including using a person's name, image or voice without permission.
  • Impersonation of another person, business or brand, or content that suggests an endorsement you don't have.
  • Personal information you are not allowed to publish, including patients' health information without their written authorisation.
  • Hateful, harassing, threatening or violent content; content that sexualises minors (never allowed, and reported to authorities); sexually explicit content.
  • Spam, misleading engagement tactics, or content that breaks the rules of the platform it is published on.
  • Deep fakes or realistic AI imagery of real people, places or events presented as authentic.

2. Misusing the Service

  • Entering a website you don't own or aren't authorised to represent, except to try the free preview for your own evaluation.
  • Creating multiple accounts or using automation to get extra free previews or trials, or to get around limits.
  • Probing, scanning or testing our systems for vulnerabilities, unless you report what you find responsibly to support@brioloom.com and don't access other customers' data.
  • Interfering with the Service, overloading it, or accessing it by means other than our apps and published interfaces.
  • Copying, scraping, reselling or reverse engineering the Service, or using it or its output to build or train a competing product or AI model.
  • Trying to make our AI providers generate content their policies forbid (for example under Google's Generative AI Prohibited Use Policy), or to extract their underlying prompts or models.

3. What we do about it

We use automated checks and human review to find content and activity that breaks this policy. Depending on how serious it is, we may hold a post for your review, stop it from being published, remove content, limit features, or suspend or close the account. We tell you what we did and why unless the law prevents it, and you can ask us to reconsider by replying or writing to support@brioloom.com. We may report illegal activity to the authorities.

4. Reporting illegal content or abuse

To report content made with Brioloom that you believe is illegal or infringes your rights, email support@brioloom.com with: where the content is (a link), why you believe it is illegal or infringing, your name and email, and a statement that your report is accurate and made in good faith. For copyright, also identify the work you own. We review every report and tell you what we decided.